On August 13, 2024, HR professionals and industry leaders converged at the CHRO Agenda: The Human Edge in the Age of AI: Building a Winning Talent Strategy, held at the Garden Ballroom, EDSA Shangri-La Hotel, Mandaluyong City.
The event was a powerhouse of knowledge-sharing, focused on equipping organizations with the insights needed to navigate the rapidly evolving landscape of AI and human capital.
With a series of thought-provoking discussions and expert insights, the agenda accentuates the importance of blending human expertise with cutting-edge technology to stay competitive.
Beyond Automation: The Human + Machine Synergy for a Future-Proof Workforce
In his opening remarks, Yu Ming Chin, Executive Director of Viventis Search Asia, tackled the topic titled “Beyond Automation: The Human + Machine Synergy for a Future-Proof Workforce.”
He delved into the critical intersection of human talent and AI, emphasizing that the future of work is not about choosing between human or machine capabilities but rather leveraging the strengths of both to create a more resilient and innovative workforce.
He began by outlining the significant impact AI is having across various sectors, including Sales & Marketing, the Medical Industry, Banking, and Retail. It’s also important to note that these industries are already reshaping the benefits of AI, redefining their competitive strategies and operational efficiencies.
The visionary leader also noted that AI’s ability to automate rational tasks, drive data-informed decision-making, enhance customer choices and experiences, optimize operations, manage risks, and accelerate innovation is revolutionizing how businesses operate.
However, he also stressed that the real power of AI lies beyond mere automation. He emphasized that the fusion of human ingenuity with machine intelligence is where the true potential of AI is unlocked.
Drawing from a study he referenced, he reiterated that:
“When humans harness AI as a tool, they not only enhance their own skills but also drive unprecedented levels of productivity and innovation.”
This synergy between humans and machines is and should be the cornerstone of a future-proof workforce.
How do you EMPOWER and FUTURE-PROOF your Workforce?
- Upskilling and Retaining Talent: Organizations must prioritize continuous learning and encourage experimentation and innovation, ensuring their workforce remains adaptable and capable of leveraging AI.
- Fostering Collaboration: It’s crucial to build a culture where humans and AI work in harmony. Establishing clear ethical guidelines for AI development and deployment is essential to maintaining this balance.
- Embracing Agility: In the face of technological disruptions, organizations need to stay agile and promote a mindset of curiosity and exploration among their employees.
How can HR Leaders set a blueprint to help shape the future of their organizations & lead the effective adoption & scaling of GEN AI?
- Articulate a Clear Strategic Vision for GenAI: HR leaders must work closely with CEOs and CIOs to ensure that GenAI initiatives align with the organization’s broader business objectives and technology investments.
- Create a Supportive Culture: Beyond setting the strategy, HR leaders must ensure that the organizational culture is conducive to the successful adoption of GenAI, fostering an environment where innovation can thrive.
- Align GenAI with Human Capital Strategies: The adoption of GenAI should be conducted responsibly and ethically, enhancing the employee experience while supporting the organization’s mission.
Final Thoughts
The opening session of the event successfully provided a comprehensive and insightful exploration of the synergy between human talent and AI as Yu Ming Chin perfectly encapsulated the topic and essence of the event.
As the CHRO Agenda 2024 concluded, it became clear that the fusion of human and machine capabilities is not just the future of work—it’s the key to building a resilient, innovative, and future-proof workforce.
HR leaders left the event equipped with actionable strategies to lead their organizations through this transformative era, ready to embrace the opportunities that AI offers while preserving the human edge that drives true success.
